We want you happy! We stand behind our workmanship and quality. If you're not satisfied with our poster frames for ANY reason (and it is RARE), we want to know so we can make it right! We want to be your lifetime supplier of all your framing needs.
If you need to return a product to us, please contact us within 30 days of purchase, as we will not accept returns without prior consent or past 30 days of purchase. All products carry a 25% restocking fee once processed, or a minimum fee of $5.00 (whichever is greater).
* Please Note: Any packages damaged from shipment, lost, or with missing contents, MUST be declared within 15 days of delivery. Failure to notify of damages will result in a loss of damage claim.
All protective packaging must be kept for reuse for any damaged item, in case a carrier pickup is warranted.
Shipping & Handling is the responsibility of the customer, and is not refunded. Products with a *Shipping Promotion that are returned will have the actual Shipping & Packaging Fees deducted.
For rush orders and special orders, all sales are final, non-refundable or exchangeable including shipping charges.